I T Technical Support Specialist

Key Responsibilities:

• To perform monitoring, troubleshooting and regular administration/ maintenance on IT infrastructure including server and network administration.
• To maintain and deploy end-points (computers, workstation, POS and other IT devices) at Macau Airport operation.
• To manage local IT assets. Responsible for IT procurement, inventory management and license renewal activities
• To liaise with external vendors and coordinate with other IT team members on the resolution of IT incidents and IT project deployments
• To maintain & document procedures, practices and configurations.
• To handle other ad hoc assignment

Requirements:

• Tertiary education or above in Computer Science / Information System / Information

Technology or related discipline.

• At least 2 years of relevant experience in a technical support role.
• Holder of professional certificate in Microsoft or Cisco product will be advantage.
• Preferably with POS experience and retail background.
• Customer service oriented, team oriented, positive and cheerful attitude
• Good communication skills, fluent in Cantonese and able to communicate in English.