QA Specialist

Job Responsibilities

• Coordinate quality assurance and quality control team in their daily activities
• Assist QA Manager in developing the quality management systems and processes;
• Maintain quality management system (QMS) which includes document control, change control & risk management system, etc.
• Assist in developing the quality standards, guidelines, test methods and inspection checklists;
• Handle product complaints and returns related to product quality and follow up on customer feedback;
• Coordinating and administering testing to ensure compliance of Macau marketing;
• Liaise with internal team, factory and 3rd party lab on sample evaluation, sample checking and testing reports review;
• Review and comment the sample with development team during R&D process;
• Work on problem solving actively with test lab, R&D and customers;
• Evaluate and maintains the vendor qualification program;
• Conduct production visits and arrange on-site review of production line;

Job Requirements:

• Higher Diploma or above in Information Technology, Quality, Computer Science or related discipline;
• Solid experience in quality assurance in the hotel software products would be an advantage;
• Familiarity with factory approval processes, quality control procedures, and testing protocols would be an advantage;
• Knowledge of requirements for software products;
• Good communication and presentation skills;
• Fluent in written and spoken English & Mandarin;
• Proficient in MS office software;
• Good time management, detail-oriented, responsible and able to work independent.
• Immediate available is preferred.