To
cope with our rapid growth, we are looking for high caliber individual for the
following position:
Retail Operations Officer
Job Summary
The
Operations Officer supports core business functions such as inventory coordination, purchase order (PO) management,
and frontline tenant support. The role requires meticulous attention to detail,
cross-functional coordination, and the ability to thrive in a fast-paced
environment, especially during peak retail cycles and new store launches.
RESPONSIBILITIES
- Monitor
sales team to achieve the monthly sales target and improve retail productivity
- Maintain
retail excellence standard from environment, service, and end-to-end operation
- Manage
end-to-end purchase order processes, ensuring timely issuance, tracking and
invoicing support
- Coordinate
inventory flow across locations, including stock receipt, transfer and
reconciliation
- Support
defect tracking and reporting, working closely with suppliers and internal
teams to resolve discrepancies
- Assist
in preparing sell-through reports, daily sales report, and other backend
performance metrics
- Provide
operational support to tenants, ensuring timely resolution of issues, and clear
communication of operational guidelines
- Escalate
and follow up on urgent issues with relevant departments to ensure resolution
REQUIREMENTS
- Degree
graduated or above in Fashion / Retail Management discipline
- Minimum
3-5 years relevant experience in retail development and operations, experience
in Ladies’/Men s’ fashion is preferable
- Independent,
energetic, self-motivated, able to work under pressure in a fast-paced working
environment
- Excellent
communication and interpersonal skills
- Familiar
with Word, Excel, PowerPoint and Chinese Word Processing
- Familiar
with logistics management of import & export procedure
- Good
command of written & spoken English & Putonghua
- Willing
to work on shift
We offer competitive remuneration package
including meal allowance, medical scheme, discretionary bonus, double pay and
pension fund with excellent career exposure opportunities to the right
candidate.
Interested parties, please apply with full
resume in MS Word format with present and expected salary via e-mail to hr@newyaohan.com
Company website: www.newyaohan.com
(Personal data collected will be used for
recruitment purpose only)