ROLE
This position is assisting the Store-in-charge to lead store team
for Saint Laurent, guide them to generate high sales turnover as well as
promote customer loyalty. Taking part in people management, daily store
operation and other tasks assigned.
MISSION
- Motivate
and lead the sales team to achieve sales targets of the department/category
- Keep
updated of the fashion trends and key events on the concerned product
category
- Assure
the recruitment, development and retention of customers
- Establish
and maintain the highest standard of store environment in providing
excellent & professional customer and after-sales services
- Implement
action plans defined with the HQ and store director and guarantee follow
up at store level
- Communicate
qualitative feedback to management and ensure proper supervision to store
staff
- Identify
and develop the strengths of each staff member and provide on-the-job
training and coaching
- Build
a network of people who have an impact on local and
international luxury business in order to promote customer loyalty,
especially with top clients and VIPs
PROFILE
- Ideally
with 5 - 7 years of retail sales/ store operations experience, which at
least 2 years at supervisory level
- A
background in luxury goods or premium fashion with an established client
base preferred
- A
high sensitivity to customer experience and loyalty
- Able
to provide constructive, straightforward feedback and coach your team to
succeed
- Solutions-oriented
and keeping a positive attitude in all circumstances
- Excellent
command of written and spoken English and Chinese
Saint Laurent is
committed to building a diverse workforce. We believe diversity in all its
forms – gender, age, nationality, culture, religious beliefs and sexual
orientation – enriches the workplace. It opens up opportunities for people to
express their talent, both individually and collectively and it helps foster
our ability to adapt to a changing world. As an Equal Opportunity Employer we
welcome and consider applications from all qualified candidates, regardless of
their background.