Store Supervisor (Londoner/Galaxy)

Responsibilities:

• Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures.
• Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines.
• Ensure customer satisfaction and manage the store CRM, training staff to capture and input client data proficiently.
• Excellent knowledge of internal procedures and takes accountability for abiding and training on them.
• Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying.
• Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team.

Requirements:

• More than 3 years' experience as a Store supervisor
• Familiar with the luxury goods industry and understand the development of brands and fashion trends.
• Good communication skills and interpersonal skills
• Customer service and results orientated
• Proactive, image and detail oriented
• Good command of Cantonese, Mandarin and English

Benefits:

• Guarantee commission: MOP 5,000 per month for first three months
• Monthly allowance: MOP 600 per month
• Double pay
• 8-day offs per month
• Birthday leave
• Annual leave
• Medical insurance