Customer Service Administration Assistant

202421-CCCAA 

Roles and Responsibilities

• To deliver desirable counter, online, call centre and payment collection services to customers, including handling of service requests, applications, payment, enquiries and complaints.

Requirements

• Qualification
• High School graduate or above
• Possesses working experience in customer service is preferred
• Computer Literacy
• Proficient in MS Office Suite and Chinese Word Processing
• Language Skills
• Proficient in spoken and written Chinese and English
• Good command of Mandarin
• Others
• Good communication and interpersonal skills
• Enthusiastic, responsible, courteous and with high team dynamics
• Able to adapt to changes and work under pressure, responsible, diligent and mature
• Willing to work on-shift if necessary technologies, and best practices in digital procurement