Responsibilities:

·         Monitor performance & quality of call center

·         Prepare report and conduct analysis on customer feedback for improvement

·         Provide team administrative support

Requirements:

·         Form 5 or above

·         Minimum 1 year relevant experience in customer services/call centre, preferably in telecom industry

·         Excellent problem solving, communication and interpersonal skills

We offer competitive salary package and career development opportunity.  Interested parties, please apply with full resume, present and expected salary to hutchionhr@htmac.com. 

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.