Responsibility:

• Customer support and trouble-shooting through phone, remote application or onsite. Incident log reporting and closure.
• Provide on-site application installation and user training to customers globally.
• Implement supply chain information systems between buyers and suppliers.
• Gather user requirements and document business processes.
• Participate in project management, system testing, and go-live implementation and issue management.

Requirements:

• 1-2 years working experience, preferably with a background in Supply Chain Management (SCM) and System Development Life Cycle (SDLC) methodologies
• Project management with clear prioritization and organization skills
• Negotiation and interpersonal skills, ability to communicate clearly and influence both internal and external parties
• Able to self manage and work independently
• Able to establish and build good customer relationships
• Able to work under pressure in a fast paced environment
• Occasional global traveling
• Excellent command of spoken and written English & Putonghua
• Excellent telephone etiquette and training skills
• Immediate availability is preferred
• Fresh graduates may also be considered

We offer competitive remuneration.  Interested parties please apply with complete resume and expected annual salary and date of availability to HR Department, TradeLink Technologies Ltd., AV. Praia Grande No. 619, EDF. Si Toi Commercial Centre, Floor 11, Room 11-08, Macau or email to hrdept@tradelinkone.com.

All information will be kept confidential and used for recruitment purposes only, unsuccessful applications will be destroyed.