主要職責 Responsibilities:

·        負責有關貴賓會籍推廣、招募、申請、資料管理等

Perform general membership duties for the efficient operations of membership desks, i.e. membership promotion, recruitment, applications, data maintenance etc

·        能有效處理客戶查詢或投訴

Handle customer enquiries and complaints effectively

·        協助推廣貴賓會的宣傳計劃

Perform duties associated with Promotions and Programs offered in the Clubs and Members’ Rooms i.e.: promotions publicity, rolling, floor observation etc

·        能與相關部門(如餐飲、服務、表演娛樂等部門)建立良好工作關係以滿足貴賓需求

Coordinate with relevant departments on pre-arrangements requested for VIPs, i.e. food & beverage, services, show tickets, entertainment

·        接待貴賓等工作

Perform meet & greet / hosting duties as assigned

職位要求 Requirements:

·        中學畢業或以上

Post secondary educated or above

·        必須具備一年或以上公關經驗

At least 1-year Host or Customer Services experience

·        操流利廣東話，具良好英語及普通話可獲優先考慮

Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage

·        具良好數理及電腦技巧

Good arithmetic and computer skills

·        優秀客戶服務技巧

Excellent customer service skill

·        需輪班工作

Require to perform shift duties

我們將提供可觀的薪酬及福利予合適之應徵者。如對上述職位有興趣，請將個人履歷(必須包含目前及期望薪金、日間及晚間聯絡電話)以電郵寄往 recruit@crockfordsmacau.com

We offer attractive salary & fringe benefits to the right candidates. If you have what it takes to succeed, write in with your detailed resume including your current and expected salaries, day and evening contact telephone numbers to recruit@crockfordsmacau.com

我們提供平等招聘機會給予各應徵者。應徵者之一切資料將予保密，並只供甄選職位之用。應徵者若於三個月內尚未獲聘用，其個人資料將被刪除。Applicants may consider their applications unsuccessful if no arrangement for interview is made within three months, and the information supplied by the applicants will be destroyed.