Are you passionate about luxury fashion and providing exceptional customer service?
Join our luxury brand client's team, an iconic Italian fashion house renowned for its timeless elegance and exquisite craftsmanship. With a rich heritage dating back to early 20th century, our client has been synonymous with luxury and innovation, offering a wide range of products including shoes, leather goods, accessories, and ready-to-wear collections.
As a (Senior) Client Advisor, you'll have the opportunity to immerse yourself in the world of fashion, our client, and contribute to delivering unforgettable experiences to our discerning clientele.
Join us in shaping the future of luxury retail!
您是否對奢侈時尚充滿熱情，並且熱衷於提供卓越的客戶服務？
我們的客戶，作為一家標誌性的意大利時尚品牌，以其永恆優雅和精湛工藝而聞名。自20世紀初以來，一直代表著奢華和創新，提供鞋履、皮具、配飾和成衣等各種產品。
作為資深銷售/銷售，您將有機會沈浸在時尚品牌的世界中，並為我們挑剔的客戶提供難忘的購物體驗。
加入我們，共同塑造奢侈零售的未來吧！
JOB MISSION
工作任務
Achieve sales target through professional selling skill and offering customer amazing services. Maintain store
image.
通過專業銷售技巧及向顧客提供優良服務，完成銷售指標，維護店鋪形象。
MAIN RESPONSIBILITIES
主要職責
❖ Introduce/present products in line with company standard to customers
根據公司的服務標準向客戶介紹、展示商品
❖ Focus on customer service quality and after sales service to customers
注重服務質量及商品售後服務
❖ VIP maintenance
VIP
客戶維護
❖ Daily stock-take execution and prevent stock loss
每日貨品盤點及防止貨物損失
❖ Assist to maintain store clean, tidy and visual merchandising
幫助保持店內的清潔、整齊，做好商品的陳列展示
❖ Standard grooming presented
保持符合公司標準的儀容儀表
❖ Good communication with customers and store staff
與客戶及同事進行良好的溝通
❖ Build strong cross functional relationships within the organization
在公司內部構建跨部門的聯繫
❖ Any other duties/matters may be assigned from time to time
完成其他臨時交辦的工作
PROFESSIONAL REQUIREMENTS
企業專業技能要求
❖ At least 2 years sales experiences in fashion retail industry, international luxury brand experience is a plus
兩年以上時裝零售經驗，具備國際奢侈品牌經驗者優先考慮
❖ Good communication ability, presentation and interpersonalskills
良好的溝通能力，商品介紹能力及人際交往的技巧
❖ Proficiency in computer operation
良好的計算機操作能力
❖ Fluent Mandarin,English listening and speaking is a plus
普通話流利，英文聽說者優先
PERSONAL REQUIREMENTS
個人要求
❖ Service-oriented, dynamic, hardworking and willing to learn
有服務意識，有活力，工作勤奮，樂於學習
❖ Self-motivated and result-driven
有上进心，注重结果
COMPETENCE REQUIREMENTS 勝任力要求
❖ Service Oriented and Result Oriented
以服務為導向，以結果為導向
❖ Strong implementation
高效的執行力
❖ Perceptive insight
敏銳的洞察力
OTHER INFORMATION
其他信息
The above statements are intended to describe the general nature and level of work being performed in the
position specified. They are not intended to be an exhaustive list of responsibilities, duties and skills required
of a person holding the job so described.
以上所列各項內容僅是用來描述某一特定職位通常的工作性質和要求的與之相應的工作水平，並不是用來涵蓋 一個具體的承擔此項工作的人所應承擔的全部工作職責、責任和所需要的技能水平的詳細說明。