Coordinator-Technical Service/Maintenance

Renumeration: MOP20,000 ~ MOP22,000/month plus 1 month bonus per year

Purpose

Responsible for the installation, setup, maintenance and reconfiguration of our gaming products.  Provide customer service and support for clients.  Conduct product QA/QC testing and support the Company’s Research and Development division for related product development needs and requirements.

Key Responsibilities

• Install and maintain our electronic gaming machines at our clients’ properties
• Provide on-site technical support and customer service for installed products
• Provide timely technical assistance to customer queries and requests
• Provide assistance to Sales and internal departments as required
• Work with Angel global team to support technical-related projects and provide any technical knowledge about operating products
• Support the Company’s Product Management and R&D divisions to suggest improvements to our products
• Input maintenance data into database
• Any other ad hoc duties assigned by the Company

Requirements

• Macau ID holder
• Bachelor degree
• No working experience required

Work Hours & Holidays

• Monday to Friday, 09:00-18:00
• 14 days paid Annual Leave per year
• 6 days paid Sick Leave per year