Job Duties

-      To conduct mobile coverage measurement for 2G/3G/4G signals of different mobile operators

-      To  prepare RF coverage reports after field measurement with data collection

-      To schedule daily CS complaint case field measurement in meeting end user schedule

-      To timely respond and to reply/document findings to CS complaint cases via internal case tracking system

-      To configure and manage field measurement tool for monthly specific route drive tests

-      To generate monthly CS complaint cases for network quality improvement

Job Requirements

-      Diploma holder in IT or telecommunication,  or F6 graduate

-      Radio frequency measurement tool knowledge such as use of TEMS, ASCOM, SAMSUNG/iPhones is a plus

-      High EQ in master the customer support service

-      Knowledge in mobile communication (2G/3G/4G) is a plus

-      Willing to work after office hours occasionally