Job Description:

• Accountable for the ongoing development and support of the Company's IT supported systems, directly deal with system / solution providers and system integrators to maintain high systems availability and performance
• Lead an application team in all matters pertaining to application services including change, incident / problem, SLA, performance, release enhancement and management
• Lead an application team covering ERP, EHR and Retail (Point of Sale) System to provide 7*24 on-call support for IT supported systems
• Support system upgrades and patches to ensure all systems are running smoothly and securely and up to date
• Interact with end-users and other IT teams to gather user feedback and user requirements on IT supported systems
• Manage team resources for operations and project activities
• Perform ongoing process / procedure improvement / enhancement in response to audit recommendation, Sarbanes Oxbey’s Compliance, quality control requirement, ITIL requirements, COBIT Standards and ISO27001 compliance
• Produce regular reports like KPI, biweekly / monthly operation reports
• Act as a project manager for strategic project activity planning and management

Requirements:

• Degree in Computer Science, Information Technology or equivalence
• Fluency in spoken/written English and Chinese
• Minimum 5 years working experience in IT fields with 3 years at supervisory / managerial level
• Strong technical analytical skills and knowledge in business analysis and system development
• Knowledge in telecommunication business is an advantage
• Knowledge in ERP, EHR and Retail system is an advantage
• Possess of professional qualification such as PMP, ITIL certified manager is an advantage
• Knowledge in ISO2000, CMMI is an advantage
• Good managerial, leadership and interpersonal skill

Interested parties, please apply the job via Job853.com!